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Dr. Mwaffaq Al Ziadat 

Public sector innovation | Strategic foresight | ISO Systems

Transforming public institutions through innovation, strategy, and quality systems.

Trainer Profile

Professional Biography

Dr. Mwaffaq Al Ziadat is a leading advisor in governance, institutional development, and public sector innovation.

 

With over 25 years of experience, he has collaborated with ministries, municipalities, and royal award programs across the GCC to implement modern governance systems, CSR strategies, and ISO-certified quality frameworks.



Key Projects & Achievements

  • Led national-level institutional excellence projects for UAE ministries and municipalities.

 

  • Led national strategy consultations with governmental and sovereign institutions.

 

  • Designed and implemented governance models aligned with international quality standards (ISO).

 

  • Advised on CSR initiatives and community impact strategies recognized by royal award bodies.

 

  • Provided training and certification programs to public sector leaders and institutional quality teams.

Academic & Professional Credentials

  • PhD in Governance and Institutional Development
  • ISO Systems Certification Expert
  • ISO Systems Certification Expert

Areas of Expertise

  • Institutional Governance 
  • Institutional Governance 
  • Strategic Planning and Foresight 
  • Strategic Planning and Foresight 
  • Organizational Excellence (EFQM & ISO) 

Programs Delivered at Merit Academy

  • Advanced Executive Management Diploma (CMI Level 7) 
  • Advanced Executive Management Diploma (CMI Level 7)  

Contact Info

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Merit Academy become an SQA approved centre

Merit Academy in Muscat, Oman, is now an SQA Approved centre. The centre gained both ‘systems approval’ for management and quality assurance, and ‘qualification approval’ for Accounting and Financial Services Advanced Qualifications.

Merit Academy is also working with us to develop bespoke Customised Awards. These user-developed qualifications are created to meet specific training needs for organisations and industries, providing external recognition for existing in-house training programmes. Customised Awards allow businesses to upskill their employees, map out clear progression paths, and ensure their workforce remains competitive.